Whether you’re building up from the foundation, evolving in a new direction, or translating your existing digital strategy into
a new retail environment, we’ll give your brand the thoughtful analysis, planning,
and creativity required to support the results you want.
Our tools include powerful consumer insights, analytics, and data to identify opportunities, develop plans, and execute operations. We’ll work with you to craft inspiring, differentiated competitive strategies customized for your unique business needs.
- Brand strategy, positioning, and metrics
- Consumer Insights, purchase journey
analysis, and segmentation
- Pricing analytics and pricing strategy
- Real estate site analytics, site selection,
and site acquisition
In today’s dynamic marketplace, operational excellence and brand stewardship at every level have never been more important. Operational training of frontline retail employees, call center representatives, and procurement personnel are essential for a cohesive brand experience. We’ll pair our deep knowledge of retail and ecommerce operations with a thoughtful understanding of your consumer, brand, and business to make sure what we design is scalable for long-term value.
- Finance and business planning
- Retail and ecommerce operations
- Integrated marketing
- Supply chain integration
- Human Resources training
- IT and POS integration
- Merchandising planning
- Menu development
- In-store communications
Once we have the right parameters in place, we unleash innovation to illuminate possibility. We provide all aspects of design development, including retail, brand, product, packaging, and digital. We manage creative projects all the way through to construction or commercialization, ensuring that your vision is executed flawlessly for a beautifully integrated brand experience.
- Retail environment design
- Graphic design
- Brand identity
- Design development
- Visual merchandising
- Point of purchase and point of sale
- Web & ecommerce development
It wouldn’t be an end-to-end solution without the ability to manage projects to store opening or site launch. Our trusted construction partners, expeditors, and program managers ensure things go smoothly during the last critical step in the development process: commercialization of your BIG idea.
- Construction documentation
- Construction administration
- Construction management
“TeaVert uses only exquisite whole-leaf teas from a single origin, indulging the most discerning palate, and our unique design allows the subtle flavours of these fine teas to infuse into the water for a memorable experience.” - Four Seasons Press Room
In addition to BIG Retail, Slava founded TeaVert and designed its award-winning packaging. Slava has held design leadership roles at Starbucks, Limited Brands, NBBJ, Callison, and MG2 Architects.
“Some say retail is doomed, but there’s never been a more exciting time to be innovating and evolving at retail. The brands who can seize today’s opportunities -- who are able to think about their retail experiences as an evolution of their digital experiences, not the other way around -- will win.”
Dave started and managed some of the world’s top consumer brands, including Apple, Nestle, PepsiCo/Taco Bell, and Mattel. He brings broad and varied experience within the food service, retail, and technology industries.
“Creating highly contextual, immersive experiences, whether they be physical or digital environments, seems to be a good way to build [high-value] consumer relationships. This is not new news. I think most brands have realized that it is time to look beyond advertising, not away, to build enduring brands with strong consumer relationships.” - PSFK
In addition to BIG Retail, George is founder and principal of MODO group, LTD and founder of GCH, Inc. (Willie’s Reserve) and GRC, Inc. George has also held executive roles leading brand development at The Coca-Cola Company and Starbucks.